Shipping policy
At Carilie, every order is carefully prepared to ensure it arrives safely and beautifully.
Processing Time
Orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates
| Order Value | Shipping Cost | Estimated Delivery |
|---|---|---|
| All orders | $6.99 | 7–25 business days |
Delivery Time
Estimated delivery is 7–25 business days from the date of shipment. Please note that delivery times are estimates and may vary due to:
- Customs processing
- Public holidays
- Weather conditions or other unforeseen delays
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can follow your package along its journey.
Customs & Duties
International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer and are not included in the shipping cost.
Lost or Delayed Packages
If your package has not arrived within the estimated delivery window, please contact us and we will do our best to assist you.
Contact Us
For any questions about your order, feel free to reach out: Email: support@carilie.com We respond within 1-2 business days.